Although they do not claim to kill viruses such as COVID-19, cleaners can play a role in helping limit the transfer of microorganisms. For high-touch surfaces such as door handles, toys and phones, Health Canada recommends cleaning these often with either:
regular household cleaners or
diluted bleach prepared in accordance with the instructions on the label, or in a ratio of 1 teaspoon (5 mL) per cup (250 mL) OR 4 teaspoons (20 mL) per litre (1000mL). This assumes bleach is 5 % sodium hypochlorite, to give a 0.1 % sodium hypochlorite solution.
If someone suspects they have the virus, what should they do?
If you have flu-like symptoms and have not been exposed to an affected region, follow normal protocols by staying at home, resting and minimizing your social contact. If your condition worsens, contact your health care provider for guidance:
In Winnipeg, call Health Links toll-free at 1-888-315-9257
In Mississauga, call Telehealth Ontario toll-free at 1-866-797-0000
If you have flu-like symptoms and have travelled internationally to an affected region, follow normal protocols by staying home and contact your health care provider or contact Health Links Winnipeg, or Telehealth Ontario for guidance. Please call the health care provider prior to visiting a hospital or doctor’s office to seek guidance and to determine if further action is required.
Tell your health care professional:
Where you have been travelling or living
If you had direct contact with animals (e.g. if you have visited a live-animal market)
If you had close contact with a sick person, especially if they had a fever, cough or difficulty breathing
If you are concerned about the intensity or duration of your symptoms, please contact your doctor or call Health Links Winnipeg (1-888-315-9257) or Telehealth Ontario (1-866-797-0000) for free health information and advice by phone.
This is a difficult time for everyone. Your physical health is important, but so is your mental health. Please see our 5 tips for caring for your mental health and keep checking in with friends and family. 5 tips for caring for your mental health