If an individual develops flu or cold-like symptoms and has not been exposed to an affected region, they should follow normal protocols by staying at home and minimizing social contact. If the individual has travelled internationally to an affected region, they should follow normal protocols and contact a health care provider if their condition worsens. Call Health Links Winnipeg (1-888-315-9257) or Telehealth Ontario (1-866-797-0000) for advice at any time. If a student needs to go to a clinic or the hospital, they can claim the expense through their GuardMe insurance, or private insurance. Some clinics offer direct billing. Please assist them in notifying the health care provider in advance of their arrival.
Additionally, please ask your student to let the school know they will miss class:
Isolate the individual from others as much as possible and follow normal protocols.
If you are a Homestay host, encourage your Homestay student to often wash their hands with soap and water and alert a Heartland staff member if they start to feel unwell (cold or flu-like symptoms).
If you have flu-like symptoms and have not been exposed to an affected region, follow normal protocols by staying in your room, resting and minimizing your social contact.
If you have flu-like symptoms and have travelled internationally to an affected region, follow normal protocols by staying in your room and minimizing your social contact. Students should call Health Links Winnipeg (1-888-315-9257) or Telehealth Ontario (1-866-797-0000) for advice at any time. Please call the healthcare provider in advance to notify them that you will be attending the office.
Please email Heartland and residence services if asked to isolate yourself by a local health care provider. Residence Services will contact individuals with further information and support.
Federal and provincial public health leaders have recommended that all travellers from outside of Canada self-isolate for 14 days. These efforts will contribute to slow the introduction and spread of COVID-19 in Canada.
Upon landing in Canada:
You will be asked if you have a cough, difficulty breathing or fever. If you have any of these symptoms, you will be given instructions on the next steps you are required to take. If you do not have any of these symptoms, you will be asked to do the following:
If you develop a fever, cough or difficulty breathing within 14 days:
Isolation means staying at home when you have symptoms of with COVID-19 and avoiding contact with other people to help prevent the spread of disease to others in your home and your community.
If you have been diagnosed with COVID-19, or are waiting to hear the results of a lab test for COVID-19, it is expected that you take the following measures.
Limit contact with others
Keep your hands clean
Avoid contaminating common items and surfaces
Care for yourself
Supplies to have at home when isolating
Staying in isolation can be difficult and lonely. If you are isolated, keep contact with friends and family through phone or computer.